Sunday - Tuesday
Sunday, June 14, 2009 12 am (local India time)
An army of nurses and doctors welcomed us in the Hyderabad airport to take our temperature due to H1N1 fears.
An army of nurses and doctors welcomed us in the Hyderabad airport to take our temperature due to H1N1 fears.
[David to provide photo]
We arrived at the Ista hotel. The hotel is set along some of the many construction sites across the city, very close to the enormous ICIC bank that is under construction. The grounds are very nice and rooms are recently renovated. Cheers to Jason LeHeup & Gavin Finders for picking a nice hotel that was also affordable. We are also very happy that they were each able to stay in the 1,500 square feet+ President Suites.
Monday, June 15th, 2009 9am
After our trip downtown, we went to the new Solitaire facility for a lunch with Pradeep Lankapali. Pradeep gave us a facility tour including the new state of the art training facility, library, cafeteria and office space that will accommodate up to 400 tax & accounting seats.
[David to provide photo]


Warren and David received ceremonial titles from the mayor of Hyderabad. Warren was named "King of Hyderabad" and David "Sultan of Sales & Use.
Monday, June 15th, 2009 7pm
We visited the Deloitte campus, hosted by lead managing partner Bob Chapman. Bob showed us the 6,000 person operation including the innovative "communication" gym learning center, advanced Cisco telepresence system, and network operations center. He, his HR lead and another partner provided an informative presentation on Deloitte's India training, recruiting, and retention strategies. We were fortunate to share in Deloitte's 8 years of learning and Bob's extensive knowledge from a 30 year career at Deloitte. After our meeting, Bob treated us to a great dinner at the F Cafe.
Tuesday, June 16th, 2009 10am


We visited the iLabs facility where Pradeep and his key leadership team gave an overview on the organization structure, facility plans, and we discussed how to improve our strong partnership.
We arrived at the Ista hotel. The hotel is set along some of the many construction sites across the city, very close to the enormous ICIC bank that is under construction. The grounds are very nice and rooms are recently renovated. Cheers to Jason LeHeup & Gavin Finders for picking a nice hotel that was also affordable. We are also very happy that they were each able to stay in the 1,500 square feet+ President Suites.
Monday, June 15th, 2009 9am
After our trip downtown, we went to the new Solitaire facility for a lunch with Pradeep Lankapali. Pradeep gave us a facility tour including the new state of the art training facility, library, cafeteria and office space that will accommodate up to 400 tax & accounting seats.
[David to provide photo]
Lee Hollingsworth and David Clapp went on a rickshaw tour of downtown Hyderabad with Gavin Finders as guide. Leveraging Gavin's extensive knowledge of the area and dubious connections, they visited the home of Gavin's driver. The gentleman took Lee and David to his home and they got to see some of the challenging conditions that Hyderabad's poor face.
Warren and David received ceremonial titles from the mayor of Hyderabad. Warren was named "King of Hyderabad" and David "Sultan of Sales & Use.
In the afternoon, Finance, HR and Operations held meetings with their counterparts. The meetings went well and functioned to set the stage for the rest of the week's "deep dives". In addition, the opportunity to have face to face interaction was useful to surface some of the natural issues that we face as we scale our India operations.
Monday, June 15th, 2009 7pm
We visited the Deloitte campus, hosted by lead managing partner Bob Chapman. Bob showed us the 6,000 person operation including the innovative "communication" gym learning center, advanced Cisco telepresence system, and network operations center. He, his HR lead and another partner provided an informative presentation on Deloitte's India training, recruiting, and retention strategies. We were fortunate to share in Deloitte's 8 years of learning and Bob's extensive knowledge from a 30 year career at Deloitte. After our meeting, Bob treated us to a great dinner at the F Cafe.
Tuesday, June 16th, 2009 10am
We visited the iLabs facility where Pradeep and his key leadership team gave an overview on the organization structure, facility plans, and we discussed how to improve our strong partnership.
Facilities, HR and Tax & Accounting senior leadership all gave presentations.
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